12-03-2013 10:52 AM
OK, I have a customer whom we are migrating from WCS to Prime Infrastructure 1.3. As I understand it, I need NCS in the middle to migrate from WCS >> NCS >> PI1.3.
I have Prime NCS running, I followed instructions:
http://www.cisco.com/en/US/partner/docs/wireless/ncs/1.1/release/notes/NCS_RN1.1.1.html#wp298425
http://www.cisco.com/en/US/docs/wireless/ncs/1.1/configuration/guide/tasks.html#wp1215225
When I try and connect to the NCS server via ftp using Filezilla or WS-FTP with username/ftp-user & password/ftp-user I get the following:
Status: Connecting to 10.160.17.89:21...
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server
Status: Waiting to retry...
Status: Delaying connection for 1 second due to previously failed connection attempt...
Status: Connecting to 10.160.17.89:21...
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server
Status: Connecting to 10.160.17.89:21...
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server
Status: Waiting to retry...
Status: Connecting to 10.160.17.89:21...
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server
Status: Connecting to 10.160.17.89:21...
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server
Status: Waiting to retry...
Status: Delaying connection for 1 second due to previously failed connection attempt...
Status: Connecting to 10.160.17.89:21...
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server
Status: Connecting to 10.160.17.89:21...
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server
Status: Waiting to retry...
Status: Delaying connection for 1 second due to previously failed connection attempt...
Status: Connecting to 10.160.17.89:21...
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server
Status: Connecting to 10.160.17.89...
Response: fzSftp started
Command: open "ftp-user@10.160.17.89" 22
Command: Pass: ********
Error: Authentication failed.
Error: Critical error
Error: Could not connect to server
Status: Connecting to 10.160.17.89...
Response: fzSftp started
Command: open "ftpuser@10.160.17.89" 22
Command: Pass: ********
Error: Authentication failed.
Error: Critical error
Error: Could not connect to server
Status: Connecting to 10.160.17.89...
Response: fzSftp started
Command: open "ftpuser@10.160.17.89" 22
Command: Pass: ********
Error: Authentication failed.
Error: Critical error
Error: Could not connect to server
Status: Connecting to 10.160.17.89:21...
Status: Connection established, waiting for welcome message...
Response: 220 Service ready for new user
Command: USER ftpuser
Response: 331 User name okay, need password for ftpuser
Command: PASS ********
Response: 530 Access denied
Error: Critical error
Error: Could not connect to server
Status: Connecting to 10.160.17.89:21...
Status: Connection established, waiting for welcome message...
Response: 220 Service ready for new user
Command: USER ftp-user
Response: 331 User name okay, need password for ftp-user
Command: PASS ********
Response: 530 Access denied
Error: Critical error
Error: Could not connect to server
Status: Connecting to 10.160.17.89:21...
Error: Connection timed out
Error: Could not connect to server
Status: Waiting to retry...
Status: Connecting to 10.160.17.89:21...
What might i be doing wrong?
Thanks in advance for your help.
12-03-2013 02:59 PM
are you able to ssh or console into the NCS appliance?
if so, please run an ncs status command to see if all ncs processes are running:::
also, can you try to launch an MS-DOS or CMD prompt and try to
ftp xxx.xxx.xxx.xxx
enter ftp-user for the username
enter whatever password you think it is.
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