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New Member

Getting "Error while updating database schema" Error while restoring the Backup

Hi ,

I  have setup a new Csico prim infrastructure 2.2 and restoring the backup from prime PI 2.1 .

I am getting Error while restoring the backup .

"Error while updating database schema, please check the logs.
Please cleanup using command ("NCS run reset db") and retry restore.  "

Restore Log :

Started at : Mon May 30 05:57:30 2016
Initiating restore. Please wait...
Restore Started at 05/30/16 05:57:33
Stage 1 of 9: Transferring backup file ...
-- completed at 05/30/16 05:59:48
Stage 2 of 9: Decrypting backup file ...
-- completed at 05/30/16 06:13:18
Stage 3 of 9: Unpacking backup file ...
-- completed at 05/30/16 06:13:19
Stage 4 of 9: Decompressing backup ...
-- completed at 05/30/16 06:14:55
Stage 5 of 9: Restoring Support Files ...
-- completed at 05/30/16 06:14:56
Stage 6 of 9: Restoring Database Files ...
-- completed at 05/30/16 06:15:38
Stage 7 of 9: Recovering Database ...
-- completed at 05/30/16 07:32:23
Stage 8 of 9: Updating Database Schema ...
Error while updating database schema, please check the logs.

Please cleanup using command ("NCS run reset db") and retry restore. 

Can any once help on this ????

Thanks  

2 REPLIES
New Member

Hey Eshwar, 

Hey Eshwar, 

Did you ever find a resolution to this? I am getting the same error going from 3.0 to 3.1.

Thanks

New Member

Was there any resolution to

Was there any resolution to this? I am also having the same issue going from 3.0 to 3.1

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