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How to check job failure reasons in Prime Infrastructure

We have PI version 1.3. I applied a CLI template and I saw the job's last run status is Failure in the Jobs Dashboard. But I cannot see any detail information about why it failed. Is there anyway we can see the job failure reasons? Thanks.

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Accepted Solutions
Cisco Employee

How to check job failure reasons in Prime Infrastructure

Hi,

1.One way is to check the logs (Administration-->logging-->download log file).Unzip and look into ifm_config.log

2.Log into diagnostic tool UI and look into logs. https:///webacs/ncsDiag.do

Regards

Cisco Employee

How to check job failure reasons in Prime Infrastructure

In the jobs dashboard you should see a small circle. If you position your cursor over that small circle more information should be provided giving you hints as to why the job failed.

3 REPLIES
Cisco Employee

How to check job failure reasons in Prime Infrastructure

Hi,

1.One way is to check the logs (Administration-->logging-->download log file).Unzip and look into ifm_config.log

2.Log into diagnostic tool UI and look into logs. https:///webacs/ncsDiag.do

Regards

Cisco Employee

How to check job failure reasons in Prime Infrastructure

In the jobs dashboard you should see a small circle. If you position your cursor over that small circle more information should be provided giving you hints as to why the job failed.

Bronze

How to check job failure reasons in Prime Infrastructure

Thanks for the tip. Acutally I cannot see that small circle in jobs dashboard. I finally found out I need to click on the job, then click on History, then the small circle is there under the History.

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