10-06-2009 07:21 AM
I could find the device number of "Inventory Recenlty Failed" from RME. After I click the number, I could know which devices are failed. I also link to device center when I click the specific device. But how to reconigze these failure event and clear these number?
Please advice.Thanks
10-06-2009 09:05 AM
You need to run a new inventory collection for these devices. Once the collection is successful, the devices will no longer show up under recently failed.
10-06-2009 11:15 AM
Thanks for your suggestion.
When I tried to try new inventory collection for onr of devices, it failed. The error message was shown "RICS0001:Internal Error,unable to process the collected data from the device." Please advice.Thx!
10-06-2009 11:17 AM
Post the IC_Server.log.
10-06-2009 11:25 AM
Thu Jul 30 00:40:12 EDT 2009 ],ERROR,[Thread-20],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,921, Exception occured in process method while processing: 1.1.1.1 ASA Error -193: Primary key for table 'PhysicalPort' is not unique.
==
for example 1.1.1.1 is Ip address
10-06-2009 11:32 AM
What version of RME is this?
10-06-2009 11:37 AM
RME 4.1 with LMS3.1.
Please do not tell me this is related to Cisco bug again :(
10-06-2009 11:40 AM
Yes, this is most likely to CSCsm97530 which is fixed in RME 4.2. A patch is available for RME 4.1.1, but you will first need to upgrade to LMS 3.0.1.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: