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Community Member

how to troubleshoot when DFM stopped sending out snmp trap?

Hi

The customer's DFM was configured to send SNMP trap to the HPOV, and HPOV will send out email alerts based on the alert level.

It was working for a few days. Now DFM stopped sending out any snmp traps, even though it still can detect and display the network faults.

How to troubleshoot from here? I installed Ethereal, and it shows DFM is not sending out any traps.

Any help is appreciated!!

Thanks

1 REPLY
Community Member

Re: how to troubleshoot when DFM stopped sending out snmp trap?

I guess my last message bit the dust.

Was there a recent upgrade to LMS 2.5.1? Check out bug CSCsc91394. I hit that bug when I upgraded. It caused DFM to stop sending email notifications. I don't use snmp trap forwarding, so I don't know if that was affected. That bugfix re-associates some DFM components. It may do the same for snmp forwarding, or perhaps there is a separate bugfix for the snmp forwarding. Or maybe it's totally unrelated.

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