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I can't use Topology Services beacuse Java installer

mmartinez
Level 1
Level 1

I'm trying to launch Topology Services en in campus manager appear a window with a link for installing Java. I installed it, but when I'm going to launch the Topology Services, the same window appear again and I can't use the utility.

In addition all patchs are installed and LMS is version 3.0.1

Any ideas for troubleshooting ?

1 Accepted Solution

Accepted Solutions

Joe Clarke
Cisco Employee
Cisco Employee

Uninstall all versions of Java on your client. Then restart your browser (or reboot if prompted). Try relaunching Topology again. You should be prompted to download Java 1.5.0_13. Download and install it. You should be able to launch Topology Services successfully.

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2 Replies 2

Joe Clarke
Cisco Employee
Cisco Employee

Uninstall all versions of Java on your client. Then restart your browser (or reboot if prompted). Try relaunching Topology again. You should be prompted to download Java 1.5.0_13. Download and install it. You should be able to launch Topology Services successfully.

thank you for the answer !