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Webcast-Catalyst9k
New Member

import bulk devices into common service

I am trying to import csv file into common service. but I don't see the import option after I select the file.

common service>device and credentials>device management>bulk import>select file, I don't see any where to click or import. Really weird.

2 REPLIES

Re: import bulk devices into common service

I had this for a while and it eventually corrected itself although I don't know how....

The fixed-size IE window was basically too small and the 'Import' button was below what you could see. Try hitting the TAB key until you highlight the 'Import' button.

HTH

Andy

New Member

Re: import bulk devices into common service

Hello,

Same problem for me with XP, in fact problem is with IE 6.0.2900 (SP2) with 6.0.2800 no problem (this is version that CiscoWorks support). For us we prefer use tab that use a previous version of IE.

Bye.

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