I installed Ciscoworks LMS 3.0 on our client's server and upon login I installed the Java Plug-in from Topology services. It did work and I was able to view the topology of the devices that I have discovered. Problem is when I updated the application with the Dec 2007 update, it reinstalled again the same Java version from the Topology services window, and now I'm receiving Incompatible Java Runtime Version and Mismatch in Java Runtime Version when I go to Topology Services.
How can I resolve this? Even if I uninstall Java from Add/Remove Programs, I get the same results.
With LMS 3.0.1, you need JPI 1.5.0_13. Uninstall all versions of Java from the client. Transfer NMSROOT/htdocs/plugin/jre-1_5_0_13-windows-i586-p_withvbj.exe from the server to the client. Install that version of the JPI as a local Administrator on the client. You should be set.
Make sure the Java mentioned by JClarke is selected in your Browser Properties. IE >> Internet Options >> Advanced >> Java. If none is selected there the 'System' Java version is used. You can check the system java version in Control Panel >> JAVA
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