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Welcome to Cisco Support Community. We would love to have your feedback.

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New Member

Installing LMS


Is the error : can't create the install dependancy file is common while installing LMS. Does it have any workaround?

Is there any specific circumstances it occurs?

Cisco Employee

Re: Installing LMS

This message may indicate your installation media is bad. On what platform are you installing LMS? What version of LMS are you installing? Where in the installation process do you see this message?

New Member

Re: Installing LMS

I am installing from the local drive. I downloaded the evaluation

version from CCO, and I am installing from the 1Gb exe file that was

downloaded locally.

I get this error after i choose the directory i want to install i get error:can't create the install dependancy file" this is a try to buy/demo...

MS Windows Server 2003

Standard Edition


Intel Xeon CPU 2.8 GHz

3.5 GB of RAM

Is this CSCdt26262?

Cisco Employee

Re: Installing LMS

Try this. Extract the .exe from the .zip. Do NOT run the .exe from within WinZip or the built-in Windows extractor.

Before doing that, set the per-user TEMP and TMP environment variables to something short (e.g. C:\WINDOWS\TEMP). Also, disable any anti-virus software and security software (e.g. Cisco Security Agent) running on this server. Finally, make sure you're logged in as a local Administrator on the server's console.