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New Member

Inventory Collection Failed on Cisco 3550 Switches with LMS 2.6

I got inventory collection issue with 3550 switches (msg: RICS0001:Internal Error,unable to process the collected data to the device).

I have LMS 2.6 with RME 4.0.6

I saw that CSCsk65355 could address this issue in LMS 2.6 RME 4.0.6.

Do you know if a patch is available ?

Thanks.

Patrice

6 REPLIES
Cisco Employee

Re: Inventory Collection Failed on Cisco 3550 Switches with LMS

This is most likely a different bug. Please post the IC_Server.log.

New Member

Re: Inventory Collection Failed on Cisco 3550 Switches with LMS

I'm also suffering with the same symptoms and have attached the IC_Server.log if anyone can shed any light on this I would appreciate the assistance. One of the 3550 has an IP address of 10.17.109.247

Cisco Employee

Re: Inventory Collection Failed on Cisco 3550 Switches with LMS

Please start a new thread for your issue.

New Member

Re: Inventory Collection Failed on Cisco 3550 Switches with LMS

You will find attached IC_Server.log and backup.

Cisco Employee

Re: Inventory Collection Failed on Cisco 3550 Switches with LMS

This looks like CSCsm97530 which is fixed in RME 4.2. A patch for RME 4.0.6 is available by contacting the TAC.

New Member

Re: Inventory Collection Failed on Cisco 3550 Switches with LMS

Thanks for your help. I will contact the TAC for the patch.

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