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Community Member

Inventory Collection Failing

Inventory Collection constantly fails. Why is that? There is no details on why the inventory is failing on the particular devices. Is there a specific trick to get inventory collection to succeed?

7 REPLIES
Red

Re: Inventory Collection Failing

Does it fail for a specific device type or all devices?

Have you installed RME 4.0.2?

Community Member

Re: Inventory Collection Failing

Mulitple devices. I do have RME SP2 installed. I cannot tell if the devices are different models but I would certainly presume so.

Red

Re: Inventory Collection Failing

Check the IC_Server.log and for errors

Community Member

Re: Inventory Collection Failing

The IC Server log has a lot of errors. How do I interpret what all this means. Attached is the file.

Red

Re: Inventory Collection Failing

Looks like SNMP issues. Does your community string contain any special characters (like $ or @)?

Community Member

Re: Inventory Collection Failing

Not character of such in the SNMP string. Where would I navigate to in order to change the SNMP string you are referring to?

Red

Re: Inventory Collection Failing

Common Services -> Device and Credentials -> Device Management

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