Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Inventory Collection on LMS 4.0.1 after IOS-Upgrade

Hi,

we're running LMS 4.0.1 and after the last IOS-Upgrade of Catalyst 6509 I have a problem with the inventory collection of these devices.
The Catalyst 6509 switches now running IOS 15.1(2)SY. The inventory collection of all these devices now fails.
I restarted all services and the LMS-Server itself.
The collection from all other devices is functional.

Extraction from IC_Server.log:
[ Wed Jan 08  11:40:41 CET 2014 ],ERROR,[Thread-19],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1107, Collection failed for the device : 726
com.cisco.nm.xms.xdi.ags.system.CollectionFailed: com.cisco.nm.lib.snmp.futureapi.SnmpReqTimeoutException: SnmpRequestTimeout on xxx.xxx.xxx.xxx while performing SnmpWalk(*) at index = -1

(IP address replaced with xxx)

Why is the SNMP-request failing after IOS-Upgrade? A credential check of SNMPv3-credentials gives a success.

Regards,
Kerstin

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Inventory Collection on LMS 4.0.1 after IOS-Upgrade

Hi Kerstin,

I can clearly see the SNMP TIMEOUT exception.

Increase the

Number of retries  to 3    

Timeout Interval to  15

from

[Admin > Network > Timeout and Retry Settings > Inventory/Config Timeout and Retry Settings]

Now try to run the Inv. job and see how it works

Thanks-

Afroz

[Do Rate the useful Post]

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
2 REPLIES
Cisco Employee

Inventory Collection on LMS 4.0.1 after IOS-Upgrade

Hi Kerstin,

I can clearly see the SNMP TIMEOUT exception.

Increase the

Number of retries  to 3    

Timeout Interval to  15

from

[Admin > Network > Timeout and Retry Settings > Inventory/Config Timeout and Retry Settings]

Now try to run the Inv. job and see how it works

Thanks-

Afroz

[Do Rate the useful Post]

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
New Member

Inventory Collection on LMS 4.0.1 after IOS-Upgrade

Hi Afroz,

I increased the timeout values and it works!

Thanks for your reply.

Regards,

Kerstin

207
Views
0
Helpful
2
Replies
CreatePlease login to create content