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IP Phones CM User Tracking

Are non Cisco IP phones able to be discovered by the User Tracking Utility in Campus Manager? My customer has just added many Nortel phones on the network and would like them to be discovered if possible. I'm not thinking that they will but curious if it is possible. LMS ver 2.6 CM ver 4.0.11

Thanks,

Mark

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Cisco Employee

Re: IP Phones CM User Tracking

No. They just need to be connected to managed switches via non-trunk ports.

4 REPLIES
Cisco Employee

Re: IP Phones CM User Tracking

The Nortel phones can be acquired as regular end hosts, but not as IP phones. Only Cisco IP phones and Call Managers are supported for IP phone acquisition.

Re: IP Phones CM User Tracking

Is there any additional configuration needed on the campus manager side for them to be acquired as a regular end host?

Thanks,

Mark

Cisco Employee

Re: IP Phones CM User Tracking

No. They just need to be connected to managed switches via non-trunk ports.

Re: IP Phones CM User Tracking

Thanks Joe for your help!

Mark

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