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Community Member

IPM 2.6 to 4.0 inline upgrade


Customer has upgraded their multi-server environment with Secure ACS from CWLMS 2.6 to CWLMS 3.0.1 (latest dec2007 updates).

With some minor problems on enable the AAA/ACS mode we proceeded with the IPM upgrade on the second machine. During the inline upgrade (2.6 -> 4.0) there was made an automaticbackup for the migration. But at the end....checking the finished installation no collectors and reports etc were restore/migrated. I read several PDF files about this issue but none are clear what caused this.

Some help on this issue would be great.

Jeroen Tebbens

Community Member

Re: IPM 2.6 to 4.0 inline upgrade

Minor update:

Found this link


Step 9 Restore CS, CM, DFM, and RME data by entering:

NMSROOT\bin\perl NMSROOT\bin\ -d BKP -gen generationNumber -t temporary_directory

For more details, see "Syntax and Usage for Restore and Backup Script" section on page B-1.

If you created IPM backup data, restore it as follows:

a. Copy the entire contents in this directory to the backup directory under the directory where you have installed IPM 2.6.

b. Change your working directory to the bin directory of the IPM server.

c. Make sure that the License Server process (called LicenseServer) is up and running. (Server Configuration > Administration > Process Management > Process Status)

d. Run ipm upgrade at the command prompt.

IPM data is now migrated.

Step 10 Examine the log file in the following location to verify that the database was restored.

The location is NMSROOT\log\restorebackup.log

Step 11 Start the daemon manager by entering:

net start crmdmgtd


Followed the steps as mentioned there. Restore went ok, but when I proceed to "ipm upgrade" I get an error that upgrade fails.

C:\Program Files\CSCOpx\bin>ipm upgrade -u admin

* Warning * CWCLIFILE Environment variable not set.

Enter your password

FATAL - Unknown command or subcommand: upgrade

Recommended action: Use 'ipm ?' or 'ipm -help' to see the valid commands or subcommands.

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