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Welcome to Cisco Support Community. We would love to have your feedback.

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New Member

IPM 4.0.1

First time using this module.

Getting the following error

Error in communicating with Group Administration Server.

It may be down or not yet up. Please make sure that the Group Administration Server is up and running, then refresh the page.

Something needs to be tweaked and I can't find out what. Any ideas are most appreciated.

I have also attached a few log files.

12 REPLIES
Cisco Employee

Re: IPM 4.0.1

Please post the output of the pdshow command.

New Member

Re: IPM 4.0.1

Here you go....

Cisco Employee

Re: IPM 4.0.1

The process stats look good. Your IPMOGSServer is up. Was the hostname of this server changed after installing LMS? Please enable IPMCLIENT and IPMSERVER debugging, and post the ipmclient.log and ipmprocess.log.

New Member

Re: IPM 4.0.1

Good Morning!

Thank you again for your help.

I have attached the files (logs) you have requested.

Cisco Employee

Re: IPM 4.0.1

What about the hostname? I'm seeing net14.ocfl in the logs. Is this the hostname?

New Member

Re: IPM 4.0.1

yes

Cisco Employee

Re: IPM 4.0.1

Please post your IPMOGSServer.log and your NMSROOT/lib/classpath/md.properties file.

New Member

Re: IPM 4.0.1

I am running into the same error message, pdshow does say that IPMOGSServer is running.

New Member

Re: IPM 4.0.1

Good Morning,

Here is the file you had requested.

Thank you again.

Cisco Employee

Re: IPM 4.0.1

You did not post the IPMOGSServer.log. Also, assuming you have not restarted dmgtd since sending the last pdshow, please post the output of "pfiles 2837".

Cisco Employee

Re: IPM 4.0.1

Also, post the output of ifconfig -a and the output of /opt/CSCOpx/bin/resolver.pl net14.ocfl.

New Member

Re: IPM 4.0.1

#!/opt/CSCOpx/bin/perl

# Copyright (c) 2001-2002 Cisco Systems Inc.

# All rights reserved

use CRM;

BEGIN {

require lib;

import lib "$ENV{'NMSROOT'}/objects/perl/install/";

}

# check for number of arguments

if ( @ARGV < 1 ) {

print "Usage : perl resolver.pl addr1 [addr2] ...\n";

exit(1);

}

$CLASSPATH = "$ENV{'NMSROOT'}/www/classpath/com/cisco/nm/cmf/desktop";

#print $CLASSPATH . "\n";

my $i = 0;

my $s = "";

# construct a string of hostnames separated by space

while ( $i < @ARGV ) {

$s = $s . " " . $ARGV[$i];

$i++;

}

#execute java class file

system ( "$ENV{'NMSROOT'}/bin/cwjava -cp:p $CLASSPATH TestRes $s");

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