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Webcast-Catalyst9k
New Member

IPM application not starting

Hi,

We have been having problems with our IPM application not starting.

We run it, along with the other LMS 2.5 applications on Solaris 5.9 servers.

When we do:

./ipm start server

Starting IPM Naming Server...

-- IPM Naming Server Started.

Starting IPM Database Server...

WARNING: Unable to start IPM Database Engine.

WARNING: Possible database log does not sync with database.

WARNING: Will try to force start.

Abort - core dumped

ERROR: Unable to start IPM Database Server.

ERROR: Please have the database /opt/CSCOcwbS/db/CSCOipm/IPMDB.db

ERROR: and try again.

IPM Database failed to start!! Will not continue...

I found something this for Windows, but I find nothing for Solaris

Any ideas, greatly appreciated

8 REPLIES
Cisco Employee

Re: IPM application not starting

Shutdown all of the IPM daemons (if any did start) then post the list of contents of the /opt/CSCOcwbS/db/CSCOipm directory.

New Member

Re: IPM application not starting

Hi

Thank you for your quick response

The IMP daemon is not working, you can see doing:

# /opt/CSCOipm/bin/ipm stop

IPM Process Manager NOT Running.

IPM Database Server NOT Running.

Stopping IPM Naming Server...

-- IPM Naming Server Stopped.

# cd /opt/CSCOcwbS/db/CSCOipm

# ls -l

total 202358

-rw------- 1 casuser casusers 103297024 May 15 09:59 IPMDB.db

-rw-r--r-- 1 casuser casusers 4096 May 15 09:59 IPMDB.log.0

-rw-r--r-- 1 casuser casusers 196608 May 15 09:59 IPMDB.log.sav

drwxr-x--- 2 casuser casusers 512 May 15 09:59 backup

-rw-r----- 1 casuser casusers 18994 Sep 12 13:37 error.wos

-rwxr-x--- 1 casuser casusers 6394 May 15 09:59 startDbServer.sh

-rwxr-x--- 1 casuser casusers 3871 May 15 09:59 stopDbServer.sh

New Member

Re: IPM application not starting

Hi

You have new information on this subject.

Cisco Employee

Re: IPM application not starting

Okay, looks like you have a corrupt transaction log (at the very least). Delete IPMDB.log.0, then run:

env LD_LIBRARY_PATH=/opt/CSCOpx/objects/db/lib:/opt/CSCOpx/lib /opt/CSCOpx/objects/db/bin/dbsrv9 -f /opt/CSCOcwbS/db/CSCOipm/IPMDB.db

Then restart IPM. If your database is in tact, it should start.

In the future, DO NOT touch the IPMDB.log file. This is a binary transaction log, and cannot be rotated.

New Member

Re: IPM application not starting

Hi,

I deleted IPMDB.log.0 and ran the comand, but I had a new error:

# env LD_LIBRARY_PATH=/opt/CSCOpx/objects/db/lib:/opt/CSCOpx/lib /opt/CSCOpx/objects/db/bin/dbsrv9 -f /opt/CSCOcwbS/db/CSCOipm/IPMDB.db

Adaptive Server Anywhere Network Server Version 9.0.0.1364

Copyright (c) 1989-2003 Sybase, Inc.

Portions Copyright (c) 2002-2003, iAnywhere Solutions, Inc.

All rights reserved. All unpublished rights reserved.

This software contains confidential and trade secret information of

iAnywhere Solutions, Inc.

Use, duplication or disclosure of the software and documentation

by the U.S. Government is subject to restrictions set forth in a license

agreement between the Government and iAnywhere Solutions, Inc. or

other written agreement specifying the Government's rights to use the

software and any applicable FAR provisions, for example, FAR 52.227-19.

iAnywhere Solutions, Inc., One Sybase Drive, Dublin, CA 94568, USA

Networked Seat (per-seat) model. Access to the server is limited to 100 seat(s).

This server is licensed to:

"Cisco User"

"Cisco"

Running on SunOS 5.9 Generic_118558-11

110968K of memory used for caching

Minimum cache size: 8192K, maximum cache size: 262016K

Using a maximum page size of 4096 bytes

Starting database "IPMDB" (/opt/CSCOcwbS/db/CSCOipm/IPMDB.db) at Mon Sep 29 2008 08:19

Database recovery in progress

Last checkpoint at Mon Apr 23 2007 14:04

Checkpoint log...

*** ERROR *** Assertion failed: 201844 (9.0.0.1364)

Checkpoint log: info page is invalid

Abort(coredump)

Then I restarted IPM, and had the same response:

./ipm start

IPM Naming Server Already Running.

Starting IPM Database Server...

WARNING: Unable to start IPM Database Engine.

WARNING: Possible database log does not sync with database.

WARNING: Will try to force start.

Abort - core dumped

ERROR: Unable to start IPM Database Server.

ERROR: Please have the database /opt/CSCOcwbS/db/CSCOipm/IPMDB.db

ERROR: and try again.

IPM Database failed to start!! Will not continue...

You have another idea, Thanks

Cisco Employee

Re: IPM application not starting

Did you remove the log first? If you did, then your IPM database is corrupt, and must be reinitialized with the command:

ipm dbclean

New Member

Re: IPM application not starting

Hi,

I have bad news, this procedure run neither.

Show this message:

# /opt/CSCOipm/bin/ipm dbclean

WARNING...WARNING...WARNING...WARNING...WARNING...WARNING...WARNING

This command will shutdown IPM and completely overwrite existing

database. All sources, targets and collectors will be deleted.

Are you sure you want to continue (y/n)? [n] y

Stopping IPM to perform database clean...

IPM Process Manager NOT Running.

IPM Database Server NOT Running.

Stopping IPM Naming Server...

-- IPM Naming Server Stopped.

Waiting for five minutes...

Looking for CWB_ipmDisplay...

Looking for CWB_ipmData_colld...

Looking for CWB_ipmConfigServerd...

Looking for CWB_ipmSnmpd...

Looking for CWB_ipmData_poll...

Looking for CWB_ipmDataViewServer...

Looking for CWB_ipmRTPServer...

Looking for cwbS...

Looking for cwbS...

Looking for cwbS...

Looking for cwbS...

Looking for cwbS...

Looking for cwbS...

Looking for cwbS...

Looking for cwbS...

Looking for dbsrv9...

Looking for kubit...

Looking for CWB_msgLogServer...

Looking for osagent...

Looking for ipmaging...

Looking for CWB_ipmAging...

IPM Database Server NOT Running.

Stopping IPM Naming Server...

-- IPM Naming Server Stopped.

Looking for ipmaging...

Looking for CWB_ipmAging...

No running IPM clients found on local machine.

cp: cannot access /opt/CSCOcwbS/db/CSCOipm/backup/IPMDB_ini.db

chmod: WARNING: can't access /opt/CSCOcwbS/db/CSCOipm/IPMDB.db

chown: /opt/CSCOcwbS/db/CSCOipm/IPMDB.db: No such file or directory

Starting IPM Database Server...

WARNING: Unable to start IPM Database Engine.

WARNING: Possible database log does not sync with database.

WARNING: Will try to force start.

ERROR: Unable to start IPM Database Server.

ERROR: Please have the database /opt/CSCOcwbS/db/CSCOipm/IPMDB.db

ERROR: and try again.

Error: Unable to login to new database.Exiting...

Cisco Employee

Re: IPM application not starting

Looks like it's time to uninstall and reinstall IPM. You've lost your original IPM database.

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