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Issue With PRIME ASSURANCE

Liad Dayan
Level 1
Level 1

Hi guys,

I want to download a demo from Prime Assurance for my customer for impression  .

Now when i want to get the demo it say:

Product ID:

Serial #:

When i go in the CLI and type "show udi"

I get

SPID:CISCO-VM-SPID

VPID:V01

SERIAL:H96QI4FESGO

When i generate the UDI and try to put it on the PAM, it says UDI is not match to the system UDI.

So i try to get the information from the web:

in the web it say:





Type Unlicensed
VUDIPRIME-NCS-VAPL:Cisco-Prime:e8387b90-b3af-11e1-96f2-0050568c0063
Product IdPRIME-NCS-VAPL
Serial NumberCisco-Prime:e8387b90-b3af-11e1-96f2-0050568c0063

**********

Even when i put this in the generate and get a new key it still say " UDI is not match to the system UDI".

Somone know what might be the issue?

Regards,

2 Replies 2

Same issue, NCS 1.1

Caveats Associated with Release 1.0.2.29

Table 6 lists  the open caveats in NCS Release 1.0.2.29

Table 6 Open  Caveats 

ID Number

Caveat Title

CSCtr57972

The UDI information from CLI and NCS UI does not match.

Symptom: The UDI information obtained from  CLI does not match what appears in the NCS GUI. The CLI value is not correct for  licensing or identifying the NCS.

Conditions: Any CLI command that displays  the UDI of the virtual machine is displaying the incorrect value.

Workaround: Only use the UDI displayed in  the GUI for licensing or identifying the NCS.

I'm trying with the last 1.1.1.24, without sucess too.

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