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JRM is down

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vaibhav-g
Level 1
Level 1

‎08-12-2009 06:48 AM

Hi eam

JRM service is not coming up..plse find the atached error message.

regrds

Vaibhav

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29 Replies 29

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vaibhav-g
Level 1
Level 1
In response to Joe Clarke

‎08-26-2009 07:49 AM

Hi Clark

plse find the required logs

Regards

Vaibhav

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Joe Clarke
Cisco Employee
Cisco Employee
In response to vaibhav-g

‎08-26-2009 07:54 AM

The services look okay, but the pdshow is still truncated. Did you run:

pdshow > pdshow.txt

That will capture the entire output.

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vaibhav-g
Level 1
Level 1
In response to Joe Clarke

‎08-26-2009 10:55 PM

Hi Clark

plse find the required logs.

Regards

Vaibhav

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Joe Clarke
Cisco Employee
Cisco Employee
In response to vaibhav-g

‎08-26-2009 11:03 PM

The RmeGatekeeper is down. Post the output of netstat -a -n -o -b from the server as well as the RmeGatekeeper.log.

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vaibhav-g
Level 1
Level 1
In response to Joe Clarke

‎08-26-2009 11:59 PM

Hi Clark

plse find the required logs

Regards

Vaibhav

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Joe Clarke
Cisco Employee
Cisco Employee
In response to vaibhav-g

‎08-27-2009 08:50 AM

Your netstat output is truncated. Run this command:

netstat -a -n -o -b > netstat.txt

Then post the netstat.txt. One of the ports required by RmeGatekeeper is in use by another process.

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vaibhav-g
Level 1
Level 1
In response to Joe Clarke

‎08-27-2009 09:52 PM

Hi Clark

plse find the required logs

Regards

Vaibhav

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Joe Clarke
Cisco Employee
Cisco Employee
In response to vaibhav-g

‎08-27-2009 10:08 PM

There was something bound to one of the RmeGatekeeper ports, but all the ports appear to be free now. You should be able to restart the RmeGatekeeper, and have it stay up. Try running:

pdexec RmeGatekeeper

Then verify it stays in a running state. If so, restart Daemon Manager, and that should allow all of the daemons to resync.

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vaibhav-g
Level 1
Level 1
In response to Joe Clarke

‎08-28-2009 12:09 AM

Hi Clark

Tried to start the RmeGatekeeper but it does not stay up and get down in few minutes.

Regards

Vaibhav

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Joe Clarke
Cisco Employee
Cisco Employee
In response to vaibhav-g

‎08-28-2009 09:22 AM

Post the NMSROOT/lib/vbroker/gatekeeper.cfg file.

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vaibhav-g
Level 1
Level 1
In response to Joe Clarke

‎08-31-2009 04:10 AM

Hi Clark

plse find the required logs

Regards

Vaibhav

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Joe Clarke
Cisco Employee
Cisco Employee
In response to vaibhav-g

‎08-31-2009 08:37 AM

Check to make sure 172.28.100.10 is still the correct IP address for this server. If not, update the entries in gatekeeper.cfg, then restart Daemon Manager.

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vaibhav-g
Level 1
Level 1
In response to Joe Clarke

‎08-31-2009 09:18 AM

Hi Clark

thanks for your response, i will check the same and upadte you,

If i found different Ip than i need to replace that IP address in Gatekeeper.cfg file, Plse confirm

Regards

Vaibhav

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Joe Clarke
Cisco Employee
Cisco Employee
In response to vaibhav-g

‎08-31-2009 09:55 AM

Yes.

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vaibhav-g
Level 1
Level 1
In response to Joe Clarke

‎09-02-2009 07:24 AM

Hi Clark

Thanks a ton..yes their was a IP conflict issue.Now issue was resolved by replacing the same..

Thanks again

Regards

Vaibhav

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