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Links to other applications in CM Topology View

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Cisco Employee

Re: Links to other applications in CM Topology View

I filed CSCtc92157 to track the problems with IE. There appears to be some cookie issues with IE causing this problem with cross-launch. For now, the workaround is to use Firefox.

10 REPLIES
Community Member

Re: Links to other applications in CM Topology View

Another behavior the device I was right-clicking above was a VG224. I decided to see what a 3750 would do and it attempts to go to https://ciscoworks.net.okstate.edu/campus/forwardToApp.jsp?MICEcookie=E0E1165BFBEBE6E36CF6C2928DA8707D&url=DFMCL&dsu=DFMSERVERNOTKNOWN&lid=/dfm/Events.do&alarmid=-1&deviceIP=10.193.226.12&deviceID=27&device=c3750nclb204a10&userName=helexis but immediately redirects to 403 Forbidden-http://ciscoworks-rme:1741/dfm/AFDAreaBar.do (we are using 443).

Community Member

Re: Links to other applications in CM Topology View

LMS 3.2

Still cannot access "interface Report" from CM Topology Display view. The forward to application process is not using ssl paths.

Any ideas?

Cisco Employee

Re: Links to other applications in CM Topology View

First, I can reproduce your first problem with the portal. There appears to be an issue with Internet Explorer. Can you try Fiefox 3.0.14, and see if it works for you? Things are working fine for me in Firefox.

As for the http/https thing, the remote server's protocol and port are installed on the master server's NMSROOT/lib/classpath/com/cisco/nm/dcr/DomainInfo.properties file. Verify that the protocol and port are correct for your remote server.

Community Member

Re: Links to other applications in CM Topology View

First: Firefox opens DFM from the Topology view just fine for me too.

Second, my DomainInfo.properties shows:

hostname=https,1741,443

I am assuming 1741 is either not supposed to be there or at least should be last. Which is it?

And if I modify it do I need to restart the Daemon Mgrs?

Cisco Employee

Re: Links to other applications in CM Topology View

No, DomainInfo.properties is fine. The forwardToApp.jsp code will see that https is the protocol, and use the second port. Is the hostname here FQDN or short? If FQDN, make it short, or add a new entry for the short hostname. You shouldn't have to restart anything. Trying the cross-launch again should just work provided it's going through forwardToApp.jsp. I wasn't really clear to what "interface report" you were referring.

Community Member

Re: Links to other applications in CM Topology View

Oh sorry...Interface report is when I right-click a link.

What is UPM?

403 Forbidden

You don't have permission to access /upm/CrossLaunchServlet on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Cisco Employee

Re: Links to other applications in CM Topology View

UPM is HUM. That error definitely points to an issue with HTTP vs. HTTPS.

If you only have the one slave listed in DomainInfo.properties, then that is why you're seeing this. This file should be automatically updated when new slaves are added. Make sure all slave servers are listed.

Community Member

Re: Links to other applications in CM Topology View

Ok...that's what I thought...but yes I do have both servers in the file. Yet it still wants to redirect here...in IE and firefox btw...

initial URL (today):

https://ciscoworks/campus/forwardToApp.jsp?MICEcookie=00B75FC442D45967022FB3E2DAAA3E7D&JSESSIONID=00B75FC442D45967022FB3E2DAAA3E7D&userName=helexis&appName=HUMCL&dcrDeviceID=16,126&url=/upm/CrossLaunchServlet?deviceDetails=16~c3750cords100v~Gi1/0/1|126~c3750cordn300e~Gi1/0/2~^reportType=INTERFACE^fromCV=false

redirected url (today)

http://ciscoworks-hum:1741/upm/CrossLaunchServlet?deviceDetails=16^c3750cords100v^Gi1/0/1|126^c3750cordn300e^Gi1/0/2^&reportType=INTERFACE&fromCV=false

Community Member

Re: Links to other applications in CM Topology View

One more thing I failed to clarify...

DFM isn't remote anymore (lol) I forgot.

RME and HUM are now...and they both behave the same. When I originally posted DFM and RME were on the same remote server. Now DFM is local and RME is remote with the HUM trial added on a third server.

So let me test the firefox thing again...

DFM works fine ...but i know remember it isn't remote.

HUM & RME don't work in IE or Firefox 2.0.0.20

Cisco Employee

Re: Links to other applications in CM Topology View

I filed CSCtc92157 to track the problems with IE. There appears to be some cookie issues with IE causing this problem with cross-launch. For now, the workaround is to use Firefox.

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