Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

LMS 2.5 /Router Packages unavailable

My customer has 2 LMS 2.5 server.

- One in production

- Second for post-production

The packages installed are exactly the same.

He can do the discovery on both for 2811 routers and 3811 ones.But for updating the packages on one, he get errors:

RFTPFI04,05,08 saying that the packages are not installed and RME could not fetch the config for archiving.

Futhermore, when he list the packages the 2811 and 3811 are there in the file

I have joined the PSU.log on the message .

IS there a workaround for that ?

Unfornutately, the customer deny the access of the on theses servers.

Cisco Employee

Re: LMS 2.5 /Router Packages unavailable

If the customer really has LMS 2.5, they need to upgrade. LMS 2.5 is over three years old, and there will be no more device new packages made available. LMS 2.6 is freely downloadable, and highly recommended.

That said, it appears the Rtr3800 package is successfully installed. What is the list of contents of the NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\pkgs directory? What are the sysObjectIDs of the failing devices?

New Member

Re: LMS 2.5 /Router Packages unavailable

Hello, jclarke,

I have the joined the list of contents in


and the sysObjectIDs.


New Member

Re: LMS 2.5 /Router Packages unavailable

Hello, dears all,

Is somenone has deal with this inquiry ?


Cisco Employee

Re: LMS 2.5 /Router Packages unavailable

This router is a 2811, and you do not have the Rtr2800 package loaded. You need to download and install this package to be able to support this device.

CreatePlease login to create content