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New Member

LMS 2.6 ANI Server Never Started

Hi,

Can anybody help me plz,

I successfully install and register LSM 2.6,my DCRServer Running Normally but my Campus Manager is not working at all. When I checked in the Process Management under admin>server>commonservices I find my most services is not started ANIServer, jrm, CTMjrm, Change Audit and more. I try to start the service but it is not starting, I install all the updates but still facing same problem.

Any help will be highly appreciated.

Thanks in Advance.

Regards,

Khan

12 REPLIES
Cisco Employee

Re: LMS 2.6 ANI Server Never Started

Please post the output of the pdshow command.

New Member

Re: LMS 2.6 ANI Server Never Started

Hi,

Thanks for your reply.

I installed it on windows machine, form where I can get this command output.

Regards,

KHAN

Cisco Employee

Re: LMS 2.6 ANI Server Never Started

Run pdshow from the DOS shell. Capture the output.

New Member

Re: LMS 2.6 ANI Server Never Started

Kindly find the attached Output of pdshow

Regards,

Khan

Cisco Employee

Re: LMS 2.6 ANI Server Never Started

EDS is waiting to initialize which points to either a port conflict or a hostname change. Was the hostname of this server changed after LMS was installed? With LMS shutdown, please post the output of netstat -a -n -o -b.

New Member

Re: LMS 2.6 ANI Server Never Started

Hi,

Yes, hostname was changed after Common services was installed. But after the hostname changed i uninstalled all Cisco works and did fresh installation for all Cisco works from beginning.

Please find the attached netstat output for all.

sorry its huge file.

Thanks

Khan

Cisco Employee

Re: LMS 2.6 ANI Server Never Started

I need a netstat -a -n -o -b with dmgtd shutdown.

New Member

Re: LMS 2.6 ANI Server Never Started

Do you mean Cisco works Daemon Manager service from the services.

Regards,

Khan

Cisco Employee

Re: LMS 2.6 ANI Server Never Started

Yes. Shutdown the CiscoWorks Daemon Manager, then collect the netstat output.

New Member

Re: LMS 2.6 ANI Server Never Started

Hi,

Please find the attached netstat output i captured this after dmgtd shutdown.

Regards,

Khan

Cisco Employee

Re: LMS 2.6 ANI Server Never Started

The port that needs to be free is free, so this is something else. I don't have time to analyze logs right now, so I suggest you open a TAC service request, and provide them the EDS.log as well as the output you've already collected.

New Member

Re: LMS 2.6 ANI Server Never Started

Thanks a lot dear, I will open a TAC request now. By the way how can i take only EDS log so i can provide them all the logs EDS as well as the output which i send it to you last.

Thanks

Khan

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