LMS 2.6 Backup Problem

[azeindler]

After the latest upgrade the backup tool of lms 2.6 doesn't work anymore. Here the actual versions:

CS 3.0.6

CM 4.0.10

RME 4.0.6

DFM 2.0.10

This Error Message appear:

ERROR(686): Cannot create or back up tar file. Backup cancelled. Verify that you have write-access to this directory.

Backup failed: 2007/12/17 17:01:52

Any idea what I can do in this situation?

[hadbou]

IPM Release 2.6 implements the following new features:

"Support for importing device from Device and Credential Repository  Allows you to import devices from Device and Credential Repository. You can import devices as Sources, as Target SAA Responders, or as Target IP Devices.

"Differentiated Service Code Point (DSCP) support  Provides the option to select either the IP Precedence settings or the DSCP setting.

"Source interface on collector  In the earlier IPM releases, users could not specify a source interface configuration on an individual collector basis while configuring a collector. IPM 2.6 has features to overcome this limitation.

"Device Center Integration  The Device Center will be launched for devices in IPM. The Device Center will be launched irrespective of whether a device is present in the Device and Credential Repository or not.

"Improved Scalability Supports 2000 collectors

"SSL compliance  SSL compliant and enables secure HTTP communication between the client and server.

[Joe Clarke]

Please post the backup log file We typically see this problem if a file changes when we are trying to access it. If that is the case here, the solution is either to schedule the backup at off times (e.g. 0300), or to set BACKUP_OFFLINE=YES in NMSROOT/conf/backup.properties.

[azeindler]

We found only the dbbackup.log file. Hope its the file you need to check the problem.

[Joe Clarke]

What I said before applies. A file is changing as it is being read. The alternatives are to either pick a different time for the backup, or set BACKUP_OFFLINE=YES in NMSROOT\config\backup.properties.

[azeindler]

Just want to say thank you. With your help I solve the problem by our customer.