I'm seeing what appears to be a timeout for 10.64.11.113. You have a 40 second telnet timeout set, but this appears to be too short. After RME telnets to the device, it seems to be taking longer than 40 seconds to get the login prompt. Try increasing your telnet timeout in RME to match how long it takes to get the login prompt.
When we connect to CiscoWorks using Remote Desktop application, we can telnet to mentioned device instantly, and as soon I start telnet session I get username prompt, as soon I press return after entering username and pasword, I got logged in.
We use ACS for authenticating CW when trying to telnet to device. For all devices it works fine, only for three of them there is a problem. There is no differince in configurations between those devices which works ok and other ones.
We will change timeout first thing in the morning.
There are messages before and after changing timeouts in file Troublesh 15.3.rtf.
We checked Device Credentials and realized that only CiscoWorks can access devices that uses SSH, but can NOT access devices that are using Telnet (it was 16.2.2010 when last telnet authentication was ok). When telneting from Command prompt on CW server everything is ok. You can find output of debug aaa authentification from one device in file Troublesh 15.3.rtf.
We have also captured traffic on CW server with wireshark, filtered telnet traffic and after that selected Follow tcp stream for that telnet session.
It seems that CW is not entering Telnet credentials when prompted for them, so username request times out... while on the SAME device when using SSH CW woks fine.
Hi everyone, I would like to thank you in advance for any help you can provide a newcomer like myself!
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