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LMS 2.6 daemon mgr cannot start after w2k3 sp2 upgrade

Our server team just upgraded our Win2K3 with Service Pack 2 and now our daemon manager fails to start:

net start rmdmgtd

The CiscoWorks Daemon Manager service is starting.

The CiscoWorks Daemon Manager service could not be started.

A system error has occurred.

System error 1067 has occurred.

The process terminated unexpectedly.

We've rebooted multiple times, tried resetCasuser.exe and checked system and dmgtDbg.log logs but no clues.

Has anybody had to deal with this problem?

Thanks!.....William

6 REPLIES
Cisco Employee

Re: LMS 2.6 daemon mgr cannot start after w2k3 sp2 upgrade

Check your Windows Event Viewer for any relevant dmgtd errors, and post your NMSROOT\lib\classpath\md.properties.

Re: LMS 2.6 daemon mgr cannot start after w2k3 sp2 upgrade

Thank you for responding, Joe. Attached are the related windows events and the md.properties contents.

Thx...William

Cisco Employee

Re: LMS 2.6 daemon mgr cannot start after w2k3 sp2 upgrade

I don't see any obvious problems here (assuming D:\PROGRA~1\CSCOpx is your NMSROOT). Please post the syslog.log.

Re: LMS 2.6 daemon mgr cannot start after w2k3 sp2 upgrade

Here's the syslog.log. Note that the SP2 upgrade was done in the period from 8:56 to 12:33 yesterday.

Cisco Employee

Re: LMS 2.6 daemon mgr cannot start after w2k3 sp2 upgrade

Daemon Manager is crashing on what appears to be a segmentation fault. The next step will be to do dmgtd debugging. You will need to open a TAC services request to proceed from here.

Re: LMS 2.6 daemon mgr cannot start after w2k3 sp2 upgrade

Thanks Joe - will do.

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