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New Member

LMS 2.6 User Tracking - Application error: URN_NOT_FOUND

Hi,

When I run a quick report in Campus Manager (User Tracking  > Reports) I get the following error appearing in a window:

Application error: URN_NOT_FOUND :  urn "ogs_server_urn" : Not found !!.

Could anybody help me?

I attach the ctm_config.txt file

thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: LMS 2.6 User Tracking - Application error: URN_NOT_FOUND

Just as I thought.  Your SSL certificate has expired.  Go to Common Services > Server > Security >Certificate Setup, and regenerate a new certificate for this server.  Then restart Daemon Manager, and you should be set.

6 REPLIES
Cisco Employee

Re: LMS 2.6 User Tracking - Application error: URN_NOT_FOUND

From which directory did you get this ctm_config.txt?  I need to see the ones under NMSROOT/MDC/tomcat/webapps/campus/WEB-INF/lib and NMSROOT/MDC/tomcat/webapps/cmapps/WEB-INF/lib.

Since this is LMS 2.6, I also need to see the output of the pdshow command.

New Member

Re: LMS 2.6 User Tracking - Application error: URN_NOT_FOUND

Hello Joe,

I attach the information that you request me.

Thanks

Cisco Employee

Re: LMS 2.6 User Tracking - Application error: URN_NOT_FOUND

DCRServer is not running.  Post the DCRServer.log, dcr.log, and NMSROOT/MDC/tomcat/logs/stdout.log.

New Member

Re: LMS 2.6 User Tracking - Application error: URN_NOT_FOUND

Hi Joseph,

I attach the log files

Cisco Employee

Re: LMS 2.6 User Tracking - Application error: URN_NOT_FOUND

Just as I thought.  Your SSL certificate has expired.  Go to Common Services > Server > Security >Certificate Setup, and regenerate a new certificate for this server.  Then restart Daemon Manager, and you should be set.

New Member

Re: LMS 2.6 User Tracking - Application error: URN_NOT_FOUND

Thanks again Joseph, it fixed the problem

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