Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Community Member

LMS 3.0.1 backup failed ERROR(288)

Hi

I run LMS 3.0.1 (installed last year). The daily backups were OK until a couple of weeks.

When trying to manually backup, I have the same error :

Backup failed

Reason ERROR(288): no database files available for the installed applications. Nothing to backup.

Any help, please

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: LMS 3.0.1 backup failed ERROR(288)

It looks like you have destroyed the contents of NMSROOT/backup/manifest. If this is the case, you either need to restore this directory from a OS file system backup, or reinstall all of LMS. The NMSROOT/backup directory must NEVER be touched.

2 REPLIES
Cisco Employee

Re: LMS 3.0.1 backup failed ERROR(288)

It looks like you have destroyed the contents of NMSROOT/backup/manifest. If this is the case, you either need to restore this directory from a OS file system backup, or reinstall all of LMS. The NMSROOT/backup directory must NEVER be touched.

Community Member

Re: LMS 3.0.1 backup failed ERROR(288)

Hi

After reinstalling LMS and reimporting the last backuped databases, it works again.

I don't know how the directory could have been destroyed as I am not the only one to access the server ...

Thanks

Caroline

267
Views
0
Helpful
2
Replies
CreatePlease to create content