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LMS 3.0.1(CM 5.0.2) Data collection idle status

data collection is not starting, it status is idle always.I'm posting the ani.log please find it.

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Cisco Employee

Re: LMS 3.0.1(CM 5.0.2) Data collection idle status

There is no obvious error here, but you may be seeing a problem where Data Collection dies due to a NullPointerException. The fix is to upgrade to CM 5.0.4. You can get this under Common Services > Software Center > Software Update. If, after upgrading, you still see the problem, post the ANIServer.log.

2 REPLIES
Cisco Employee

Re: LMS 3.0.1(CM 5.0.2) Data collection idle status

There is no obvious error here, but you may be seeing a problem where Data Collection dies due to a NullPointerException. The fix is to upgrade to CM 5.0.4. You can get this under Common Services > Software Center > Software Update. If, after upgrading, you still see the problem, post the ANIServer.log.

New Member

Re: LMS 3.0.1(CM 5.0.2) Data collection idle status

Thanks, issue is resolved !

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