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LMS 3.0.1 Problem with CM Device Discovery Report

I'm using LMS 3.0.1 (Windows server 2003). When I want to look at the devices discovered by Campus Manager (Data collection) I get a window with this message "An error occured in generating Discovery Details Report. Unable to moad properties from server. Please try after sometime."

What is the problem?

Thanks

  • Network Management
1 REPLY
Cisco Employee

Re: LMS 3.0.1 Problem with CM Device Discovery Report

This could be CSCsl71054:

Symptom:

Trying to launch the Data Collection metrics report for the most recent Data Collection from the Campus Manager homepage generates the following error dialog:

Error

An error occurred in generating Discovery Details report. Unable to load properties from server. Please try after sometime.

Report could not be found.

Conditions:

This can occur if a Data Collection has not run fully, or if the date information is otherwise not available in the Campus Manager database.

Workaround:

Restart ANIServer, and run a new Data Collection.

A patch for this bug is also available by calling the TAC.

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