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New Member

LMS 3.0.1/ UT : AP1200 not discover on UT

Hi,

We don't see AP1200 on UT. We don't see the vlan where all AP1200 belong.

sh ver: 
Cisco IOS Software, C1200 Software (C1200-K9W7-M), Version 12.3(7)JA2, RELEASE SOFTWARE (fc1)
System image file is "flash:/c1200-k9w7-mx.123-7.JA2/c1200-k9w7-mx.123-7.JA2"


oid and package see doc.

How can I actrive debug for campus and ut, there is so many modules.

Thanks, Elisabeth

8 REPLIES
Cisco Employee

Re: LMS 3.0.1/ UT : AP1200 not discover on UT

You need to be running Campus 5.0.4 or higher to get working end host acquisition on access-points.  Then, you must have the acquire end hosts on AP box checked under Campus Manager > Admin > User Tracking > Acquisition.  Your APs must also be configured for multiple VLANs.

New Member

Re: LMS 3.0.1/ UT : AP1200 not discover on UT

On Campus 5.1.0, I don't find this option:

acquisition_ut.JPG

New Member

Re: LMS 3.0.1/ UT : AP1200 not discover on UT

On Campus 5.1.0, I don't see this option:

acquisition_ut.bmp

New Member

Re: LMS 3.0.1/ UT : AP1200 not discover on UT

On campus 5.1.0, we can't see this option, see acquisition_ut.doc file

New Member

Re: LMS 3.0.1/ UT : AP1200 not discover on UT

doc

Cisco Employee

Re: LMS 3.0.1/ UT : AP1200 not discover on UT

You said you were using LMS 3.0.1 which includes Campus 5.0.x.  The option does exist in Campus 5.1.x, but it Campus 5.0.x, you need to add:

APRunCollection=true 

to NMSROOT/campus/etc/cwsi/ut.properties.

New Member

Re: LMS 3.0.1/ UT : AP1200 not discover on UT

When you said "Your APs must also be configured for multiple VLANs", do you think that if AP is configured with native vlan only (vlan 1) it can be why there are not discover ?

Cisco Employee

Re: LMS 3.0.1/ UT : AP1200 not discover on UT

If the APs are only configured for VLAN 1, then UT will not acquire any users on them.  You must be using trunking, and you must have multiple trunks for the Q-BRIDGE-MIB to be properly populated.

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