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New Member

LMS 3.0 Proxy Server

Hello!

I have a problem with configuration Proxy Server in Common Services -> Server - > Security -> Proxy Server Setup. When I try to connect to Internet, I see the error message. In attach printscreens. How to solve this problem?

5 REPLIES
Cisco Employee

Re: LMS 3.0 Proxy Server

You need to enter your proxy server credentials as well. If you don't use proxy credentials, it could be that your Cisco.com credentials are incorrect. A sniffer trace of all traffic between the LMS server and your proxy server would definitely indicate exactly which problem you are seeing.

New Member

Re: LMS 3.0 Proxy Server

ОK, in attach a sniffer trace between LMS and proxy server. I have retyped my Cisco.com credentials, changed the proxy server, but problem is not solved.

Cisco Employee

Re: LMS 3.0 Proxy Server

I don't see any problem with the credentials, or with LMS. It could be some compatibility issue with your proxy, as there is something about this request that Cisco.com does not like. I tested this request myself, and it worked just fine.

Is there anyway you can add a bypass rule to your proxy for the LMS server to rule that out?

New Member

Re: LMS 3.0 Proxy Server

Hello!

On my proxy server options by default are used, no rules are configured. Probably it is required to use a certain proxy?

I use WinGate, version 1.3.17.

Cisco Employee

Re: LMS 3.0 Proxy Server

We don't certify any specific proxies. The only requirement we have is that they are not NTLM proxies (i.e. they support Basic authentication). I haven't seen this particular problem before, but since I cannot reproduce using your same request packet, I must assume there is something wrong on the proxy side.

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