I am recieving the following http 500 error when clicking on some but not all 3750 links in the Chassis Summary Graph.
HTTP Status 500 -
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
java.lang.NullPointerException
java.util.Hashtable.put Hashtable.java:401)
com.cisco.nm.rmeng.inventory.reports.util.IRUtils.getDeviceDisplayNames(IRUtils.java:581)
com.cisco.nm.rmeng.inventory.reports.ui.action.InventoryReportsAction.perform(InventoryReportsAction.java:692)
org.apache.struts.action.ActionServlet.processActionPerform ActionServlet.java:1786)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)
org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:509)
javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
com.cisco.nm.cmf.util.AccessLogFilter.doFilter(Unknown Source)
note The full stack trace of the root cause is available in the Apache Tomcat/5.5.17 logs.
Apache Tomcat/5.5.17
This error occurs when clicking any number link for:
cevChassisCat3750G24TS1U(0.239%) 12
cevChassisCat3750G48TS(0.239%)12
cevChassisCat375024(7.337%) 369
cevChassisCat375024PS(8.272%)416
cevChassisCat375048PS(38.735%) 1948
cevChassisCat375048(10.678%) 537
cevChassisCat3750G48PS(0.219%)11
cevChassisCat375024TS(0.06%) 3
But the following 3750 types work properly and pull the expected hardware report for the devices.
cevChassisCat375024T(0.06%) 3
cevChassisCat3750Ge12Sfp(0.04%)2
All other device types work as expected for routers and switches.
Is there a bug regarding the 3750 device files and, if so, is there a patch available? This problem occurs in our LMS 3.0 and 3.0.1 systems.
I am expecting LMS 3.1 to be delivered very soon. Will that version have a fix for this?
Thanks for any help.
