Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

LMS 3.1 backup error 292

Can anyone suggest a cure for the following. Last week the inventry job went wrong and filled the entire disk on the server with a 110gb log file.

I cleared that off and since then have not been able to get a backup from the machine. The error message is below.

************************************************************

Backup to 'D:/LMS_Backup' started at: [Thu Sep 3 11:25:00 2009]

[Thu Sep 3 11:25:00 2009] ERROR(292): No database files are available for the installed applications; nothing to back up.

[Thu Sep 3 11:25:00 2009] Backup failed: 2009/09/03 11:25:00

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

email=telecomms@budgetinsurance.com

host=budmon02

But the main application is running correctly and other jobs are completing without errors.

Thanks in advance

7 REPLIES
Cisco Employee

Re: LMS 3.1 backup error 292

It looks like the NMSROOT/backup/manifest directory was destroyed. This is very bad. Unless you have a good file system backup of this directory, you may need to reinstall LMS from scratch.

New Member

Re: LMS 3.1 backup error 292

Looks like the folder you are mentioning is missing.

I don't have a file system backup for this machine just the ciscoworks backup files.

Am I now looking at a reinstall... or is it possible to do a repair on the directory and then restore an older backup?

Cisco Employee

Re: LMS 3.1 backup error 292

The manifest directory can only be recovered from a file system backup, identical LMS server, or from a new install of LMS. If you don't have a file system backup, you can copy the manifest directory from another identical LMS server (i.e. same version of LMS, same applications installed, and same NMSROOT path). If you don't have either of those, then you need to reinstall.

In the future, everything under NMSROOT/backup should NEVER be touched. Do not attempt to write to this directory. It is a critical LMS system directory with no user-serviceable parts.

New Member

Re: LMS 3.1 backup error 292

OK looks like a reinstall is going to be required.

Can you see any issues if I reinstall over the original install directory - or do I need to start from scratch?

Cisco Employee

Re: LMS 3.1 backup error 292

Hopefully you have one known good data backup from LMS. In that case, uninstall, then reinstall from scratch. Once you have LMS back, and patched to the previous level, then restore that backup, and you should be up and running once again.

New Member

Re: LMS 3.1 backup error 292

I have hopefully got some good backups so will look at starting the reinstall in the morning (the last time it took almost 5 hours to install....)

Thanks for your help

Cisco Employee

Re: LMS 3.1 backup error 292

This is about right. I suspect it will take a good work day to get LMS back up. After that, make sure you take a file system backup just in case.

266
Views
5
Helpful
7
Replies