LMS 3.1 CM 5.1.3: Device Center not showing device managed by CM
In CM Home page, clicking the number of devices included in Data Collection, I can find this particular device (by its IP address);
In CM Home page, clicking the number of End Hosts found by User Tracking Acquisition, end hosts on this particular device are also listed.
However, when I enter the IP address of this device in Device Center, the Managing Applications line shows only RME, DFM and IPM, no CM. In the Functions Available : Reports list, there is no UT End Host Report and others from CM (which is not surprising).
Two devices on the same IP subnet are showing this behavior. Other devices on the same subnet are fine.
The two devices are Cisco Catalyst 6509 Switchs. One running IOS 12.2(17r)S4, the other CatOS 8.3(3).
Why are two devices out of a subnet behaving differently then others? Where do I start to troubleshoot this?
Hi everyone, I would like to thank you in advance for any help you can provide a newcomer like myself!
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