Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

LMS 3.1 common services 3.2

I was unable to move the syslog backup driectory via the gui. I ran the syslogConf.pl script to change the directory. The log file increments but I am now unable to start the daemon service. I get the message the service has started, the service has stopped, no errors reported

7 REPLIES
Cisco Employee

Re: LMS 3.1 common services 3.2

I assume you mean you relocated the syslog log file. If so, what is the path to the new location? Please post the NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/csc/data/Collector.properties file.

New Member

Re: LMS 3.1 common services 3.2

yes i ran syslogConf.pl to relocate the syslog to d:/syslog-backup directory and now I am unable to start crmdmgtd. the service starts then stops immediately, with run net start crmdmgtd or starting the service in admin tools.

file as requested

# Timezone related properties

TIMEZONE=PST

COUNTRY_CODE=USA

TIMEZONE_FILE=$NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/fcss/data/TimeZone.lst

# General properties

SYSLOG_FILES=d:/syslog-backup/syslog.log

DEBUG_CATEGORY_NAME=SyslogCollector

DEBUG_FILE=$NMSROOT/log/SyslogCollector.log

DEBUG_LEVEL=INFO

DEBUG_MAX_FILE_SIZE=5MB

DEBUG_MAX_BACKUPS=3

DOWNTIME_DIR=$NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/csc/data

FILTER_DUMP_FILE=$NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/csc/data/filters.dat

# Miscellaneous properties. These are not important to users.

READ_INTERVAL_IN_SECS=1

QUEUE_CAPACITY=100000

PARSER_FILE=$NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/fcss/data/FormatParsers.lst

SUBSCRIPTION_DATA_FILE=$NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/csc/data/Subscribers.dat

FILTER_THREADS=1

COLLECTOR_PORT=4444

New Member

Re: LMS 3.1 common services 3.2

now resolved the issue by running resetCasusuer.exe.

Silver

Re: LMS 3.1 common services 3.2

Ah a permissions problem then....

But resetCasusuer.exe only resets the casuser password. Or does it actually do more?

Cheers,

Michel

New Member

Re: LMS 3.1 common services 3.2

yeas i think a permission problem is at the base of this. I now cannot schdule a backup or change the syslog directory?. Any ideas, the NMSROOT is not program files/CSCOpx but d:/LMS

Silver

Re: LMS 3.1 common services 3.2

Not too much ideas...yeah, all files and directories need to be writable for casusers, but beyond that .... not sure

Cheers,

Michel

Cisco Employee

Re: LMS 3.1 common services 3.2

No, it only resets casuser's password, and adjusts the local security policies. However, it does require dmgtd to be restarted, which most likely was the real fix for this problem.

164
Views
0
Helpful
7
Replies