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Community Member

LMS 3.1, Device Center shows HUM@oldserver in Managing Applications

1st we have Ciscoworks LMS 3.0 on server name : svctag-h935b2

2nd back and restore Ciscoworks LMS 3.0 on new server with name CiscoWorks with no error and follow up cisco docments

3rd we upgrade to Ciscoworks LMS 3.1

Issue  : Device Center shows HUM@oldserver in Managing Applications

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: LMS 3.1, Device Center shows HUM@oldserver in Managing Appli

It sounds like the PIDM table in the cmf database was not properly updated with the new hostname data.  If you open a Service Request with TAC, they can walk you through the steps to update the DB records.

2 REPLIES
Cisco Employee

Re: LMS 3.1, Device Center shows HUM@oldserver in Managing Appli

It sounds like the PIDM table in the cmf database was not properly updated with the new hostname data.  If you open a Service Request with TAC, they can walk you through the steps to update the DB records.

Community Member

Re: LMS 3.1, Device Center shows HUM@oldserver in Managing Appli

dear Joe;

thanks for great support;

please be informed that i login into CMF DB and found the follwing;

some device shows HUM@oldserver in Managing Applications and also shows HUM@Newserver in Managing Applications in same time;

when I tried to use  the follwing script it failed becouse device_id  is duplicated

Step 8 Some of the devices added before you change the hostname may not be properly classified in Device Center. To rectify this, run the following commands:

For windows:

a. Enter net stop crmdmgtd to stop daemon manager.

b. Enter dbisqlc -c "uid=cmfDBA;pwd=dbpassword;eng=cmfEng;dbf=NMSROOT\databases\cmf\cmf.db" -q update PIDM_app_device_map SET app_hostname=`NewhostName' where app_hostname= `OldhostName'

TABLE:PIDM_app_device_map


Data:   (Columns: 4   Rows: 540)
app_name
varchar(64)
app_version
varchar(16)
app_hostname
varchar(64)
device_id
varchar(64)
Campus Manager5.1CiscoWorks1127
Campus Manager5.1CiscoWorks168
Campus Manager5.1CiscoWorks1702
Campus Manager5.1CiscoWorks1135
Campus Manager5.1CiscoWorks1697
Campus Manager5.1CiscoWorks167
Campus Manager5.1CiscoWorks152
Campus Manager5.1CiscoWorks1125
Campus Manager5.1CiscoWorks186
Campus Manager5.1CiscoWorks120
Campus Manager5.1CiscoWorks142
Campus Manager5.1CiscoWorks164
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Campus Manager5.1CiscoWorks19
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Device Fault Manager3.0CiscoWorks1117
Device Fault Manager3.0CiscoWorks1131
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