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New Member

LMS 3.1 Devices not selectable in RME

LMS 3.2 Devices not selectable in RME

Running LMS 3.1 RME 4.2.0   when trying to do any tasks at Config Mgmt or Software Mgmt I am not able to select any device in the Device selection window.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: LMS 3.1 Devices not selectable in RME

Make sure the Common Services MDF is the same version on all servers in the master/slave cluster.  The current latest version is 1.40.  Go to Common Services > Software Center > Device Update, check the box next to Common Services, and download and install the same MDF version on all servers.  Then see if the problem persists.

6 REPLIES
Cisco Employee

Re: LMS 3.1 Devices not selectable in RME

This is most likely due to an RME package problem.  Post the RMEDeviceSelector.log, dcmaclient.log, NMSROOT/MDC/tomcat/logs/stdout.log and stderr.log.

New Member

Re: LMS 3.1 Devices not selectable in RME

Dear Joe,

     please find attaced files.

Cisco Employee

Re: LMS 3.1 Devices not selectable in RME

Is this a master/slave DCR setup?

New Member

Re: LMS 3.1 Devices not selectable in RME

MASTER DCR setup

Cisco Employee

Re: LMS 3.1 Devices not selectable in RME

Make sure the Common Services MDF is the same version on all servers in the master/slave cluster.  The current latest version is 1.40.  Go to Common Services > Software Center > Device Update, check the box next to Common Services, and download and install the same MDF version on all servers.  Then see if the problem persists.

New Member

Re: LMS 3.1 Devices not selectable in RME

many thankx now everythings works fine

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