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New Member

LMS 3.1 DFM clear traps not sent to HP OpenView NNM

We have DFM that is configured to send notifications via traps to NNM. We are receiving all traps except for clear events (manual or auto clear). The question is what AM I missing in the configuration and will DFM send traps for manual clears? I will attach screen shots. Thank you in advance.

4 REPLIES
Cisco Employee

Re: LMS 3.1 DFM clear traps not sent to HP OpenView NNM

You've only selected to send alerts as notifications. Are you sure ENTIRE alerts are actually clearing? There is no evidence of that in this screenshot.

New Member

Re: LMS 3.1 DFM clear traps not sent to HP OpenView NNM

Thank you for your reply. We are testing by doing a manual clear. Would that count as a notification? We are getting other alerts.

New Member

Re: LMS 3.1 DFM clear traps not sent to HP OpenView NNM

To add, the events are indeed clearing from the DFM console after performing the manual clear.

Cisco Employee

Re: LMS 3.1 DFM clear traps not sent to HP OpenView NNM

The events clear, but are the alerts clearing? The alerts are the objects which contain multiple events. If those completely clear, you should get a notification.

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