LMS 3.1 jrm process state is "Waiting to initialise". I have tried to stop and start crmdmgtd but no change. All scheduled tasks such as discovery, config archive, inventory collection are not running as a result. Where should I start?
the jrm.log file was about 1.23GB in size. I have had to rename it and create a new file. it may not be much use but here it is anyway. I restarted the jrm process after creating the file. the process is now sitting in the "waiting to initialise" state
Actually, the older log might be more useful. Was the hostname changed on this server? Do you have a firewall on this server? Post the NMSROOT/lib/classpath/jrmuser.properties.
There does appear to be a communication problem with Daemon Manager. Post a screenshot of your Services control panel showing all of the CiscoWorks services as well as the output of the pdshow command.
I mean your installation is severely damaged. The pdshow is listing multiple instances of the same daemons. For example, I'm seeing five instances of jrm. This should not by possible.
Try rebooting, then collect the output of a fresh pdshow. If you're redirecting the output to a file, make sure you do not append the output.
This looks better. It appears that jrm might be fine, but the server may be overloaded. It's taking 12 minutes for jrm to initialize. Jrm needs to start within five minutes. What are the specs on this server? what is the current CPU load?