03-03-2009 08:19 AM
Hello All,
We've just installed LMS 3.1 on Windows 2003 Server and i've got some issues...
The 5 processes below are down (see screenshot attached LMS31_3.jpg):
DFMCTMStartup
CfmDbMonitor
DFMOGSServer
NOSServer
PTM Server
As a consequence, as you can see in screenshots attached (LMS31_1.jpg and LMS31_2.jpg), DCR server, NOS Server and JRM Servers are down.
However all the Ciscoworks Windows services are started.
Do you have any idea from where the problem is coming from ?
Thanks in advance for your help,
Best Regards,
Adrien BOMBLE
03-03-2009 10:33 AM
Please post the output of the pdshow command and the CmfDbMonitor.log.
03-03-2009 11:38 PM
03-03-2009 11:43 PM
This is bad. The CmfDbEngine process is not registered with Daemon Manager. Your installation is incomplete. I recommend you uninstall LMS from this server, then do the following:
* Set the TEMP and TMP environment variables to short values (e.g. C:\WINDOWS\TEMP).
* Disable anti-virus software and security software (e.g. Cisco Security Agent).
* Configure Windows Data Execution Protection (DEP) to only operate on critical windows system files.
* Login as a local Administrator on the server's console.
* Install LMS 3.1 from scratch with locally mounted original media.
After doing that, you should have a working installation. If there are still problems, post the installation log found in the root of the C drive.
03-04-2009 10:56 PM
Hello Jclarke,
Thanks a lot for your help. I am doing that asap and i let you know.
Best Regards,
Adrien
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