I'm just upgrading a CW LMS 2.6 environment to LMS 3.1.
I got some problems with the UT on the VSS devices. For example:
We have a fully equipped VSS with about 500 devices attached.
Since then we have exported the address table of the VSSs manually to get a suitable solution to use the User Tracking function in an external utility.
Now with 3.1 I thought UT will work directly on the VSSs. But it shows me only ~30 devices on our main VSS.
Just checked this doc:
Our 6509s run with 12.2(33)SXI1
Should be fine.
Yes, the VSS should be supported, but you may be seeing a bug with Data Collection. First, try upgrading to CM 5.1.4 from Common Services > Software Center > Software Update. Then run a new Campus Data Collection followed by a UT acquisition, and see if more users show up.
thanks for your help.
I made an upgrade to CM 5.1.4 and restarted the system.
After Campus Data Collection has run I can't do an UT acquisition.
"Construction of XML data required for UT is in progress.Please try after some time"
Seems to be this one:
I filtered out our standalone APs and this helps as a workaround.
Data Collection and User Tracking now run smoothly again but no change:
No functional User Tracking on our VSS
Thanks in advance!
Post the NMSROOT/campus/etc/cwsi/portsData.xml and vlanData.xml files. What is the IP address and hostname of this VSS? What version of SNMP are you using?
I went through the notes, and I agree with the engineer's assessment. The missing MACs appear to be connected to non-access ports. Is there a specific MAC that is directly connected to this switch that is missing from the UT report?