LMS 3.2 - Campus Manager 5.2.1

[aureglias]

Hi,

Data Collection doesn't run in Campus Manager 5.2.1.

It is also impossible to delete a device, or a link, or even does a Perform Data Collection on a Network Topolgy map. I have an error message saying the Data Collection is already running.

I checked the processes, and ANIServer is always running with busy flag, CSDiscorevy is always in terminated transient.

Previously, we were running the LMS 2.6 and I had quite the same issue. I know I had to remove a couple of lines in the file DeviceDiscovery.properties. But the file doesn't look the same now.

Please could you help me to fix this issue.

Regards,
Sébastien.

[Svetlana Radzevich]

Most likely it is due to CSCtd49439. Could you try to run UT Acquisition? What is the error message there?

[aureglias]

Hi Svetlana,

The UT Acquisition runs when it is a scheduled job, but when I want to start UT Acquisition manually I haven't any error message, but the status stay in idle. I just have an information saying it is building a XML file, please try after sometime.

Regards,

Sébastien Auréglia.

[Svetlana Radzevich]

It is CSCtd49439. TAC could provide you the patch or you could upgrade to CM 5.2.2

[aureglias]

Svetlana,

Thank you very much, but the CM 5.2.2 doesn't look to be available to download.

I did a software update on LM 3.2 and it looks the CM5.2.1 is the last version, even on Cisco website.

I will see if my Cisco partner can obtain me the patch or the new CM version, excpet if you can provide me a link to download it.

Many thanks for your help.

Regards,
Sébastien.