11-14-2011 07:19 AM
Hi, we have an LMS 3.2 in which it cannot archive the configuration for a couple of routers. The output is the following:
Failed to fetch the configuration. Check the dcmaservice.log for details. TELNET: Failed to establish TELNET connection to x.x.x.x - Cause: connect timed out.
The issue is that i have configured all devices to be accessed through SSH first and then through telnet. I have tested SSH access from LMS with putty.
Find attached the dcmaservice.log file.
Any ideas?
11-16-2011 07:59 PM
HI,
1. Please enable archivemgmt debugs from
Admin > System Preferences > Application Log Level Settings
2. Increase Job wait timeout settings AdminConfig MgmtArchive MgmtFetch Settings
2. run the Job again.
3. Please get me the Job logs from CSOCpx/files/rme/jobs/ArchiveMgmt and the folder for JOB ID aswell as dcmaservice.log and dcmaclient.log from CSCOpx/log folder.
Regards
pvaka
11-18-2011 01:50 AM
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