Data Collection never completes, and UT acquisition cannot run
Symptom:
Campus Manager Data Collection does not stop. It is reported as always running in Topology Services. Additionally, User Tracking acquisition does not run due to XML files being written.
Conditions:
This will occur if there are any standalone Access Points being managed by Campus Manager. Other devices can also cause this (e.g. old 1200 series switches).
Workaround:
Filter out standalone Access Points and other affected devices from Campus Data Collection under Campus Manager > Administration > Data Collection > Exclude Devices.
A patch is available by contacting TAC.
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