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LMS 3.2 - DataCollection schedule doesn't start

Hi there,

in our systems (LMS 3.2 on Solaris 10 with about 1400 managed devices) we're having severe problems with scheduled start of data-collection.

DC does not start at scheduled time.

Troubleshooting steps performed:

- Reinit of Campus-DB

- Manual start of DataCollection

-> starts running and ends successfully

-> after that scheduled DC doesn't start

-> also manual DC does not start

- With maximal debugging only the following entries can be found in ani.log

*****

2009/11/13 08:42:40 RequestProcessor-10 ani CoreServiceModule: This is a full data collection 2009/11/13 08:42:40 RequestProcessor-10 ani WARNING AniLoadConfiguration: Discovery settings changed. Discovery restart requested. 2009/11/13 08:42:40 RequestProcessor-10 ani WARNING AniLoadConfiguration: rs.message--> Validating License... 2009/11/13 08:43:25 DFMPoller ani AniTimeLine: normal wakeUp 2009/11/13 08:43:25 DFMPoller ani AniTimeLine: Setting timeline to running 2009/11/13 08:43:25 DFMPoller ani DFMPollerTimeBaseImpl: ...isEnabled property of DFMPoller is set as :on 2009/11/13 08:43:25 DFMPoller ani DFMPollerTimeBaseImpl: DFM Poller is enabled, it will poll if a refresh is required / if any clients are open 2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: Starting performScheduleFunction of DFM Poller Fri Nov 13 08:43:25 CET 2009 2009/11/13 08:43:25 DFMPoller ani DFMPollerTimeBaseImpl: DFM Data refresh required check returns :false prevpolltime:Fri Nov 13 07:54:40 CET 2009 current time:Fri Nov 13 08:43:25 CET 2009 2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: Result from

isDFMDataRefreshRequired(): False

2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: Result from

TopoClientFinder.anyN_HopViewOpen(): False(checking topo necessary) 2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: Result from

TopoClientFinder.anyTopoClientOpen(): false

2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: Not executing DFMPoller because neither Topology clients nor N Hop clients are open 2009/11/13 08:43:25 DFMPoller ani MESSAGE DFMPollerTimeBaseImpl: ....so not updating Poll Time, as poll didnt actually happen 2009/11/13 08:43:30 DFMPoller ani AniTimeLine: Total memory: 225591296 2009/11/13 08:43:30 DFMPoller ani AniTimeLine: Free memory: 73514784 2009/11/13 08:43:30 DFMPoller ani AniTimeLine: starting sleep until: Fri Nov 13 08:49:30 CET 2009 because: Periodic sleep 2009/11/13 08:43:30 DFMPoller ani AniTimeLine: Setting timeline to idle Validating License... Validating License... Validating License... Validating License...

*****

We do not use DFM-Application (no sync between CS and DFM).

Do we run into a known problem?

Any suggestions for further troubleshooting?

Best Regards

Lothar

3 REPLIES
Cisco Employee

Re: LMS 3.2 - DataCollection schedule doesn't start

Post the daemons.log, and full ani.log after a successful manual Data Collection.

New Member

Re: LMS 3.2 - DataCollection schedule doesn't start

I just sent the logfiles via eMail (as logfiles contain confidential data).

Best Regards

Lothar

Cisco Employee

Re: LMS 3.2 - DataCollection schedule doesn't start

If you cannot post the files to the forum, please open a TAC service request so they can analyze the necessary data.

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