Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

LMS 3.2 Device Center - Fault History Report missing

LMS 3.2 recently upgraded from 3.1. All devices that were in DCR at the time of upgrade are missing the Fault History report link in Device Manager screen and the alert fields in the summary section of the device centre screen. However any new devices that have been added since the upgrade display the Fault History link ok. All devices show that they are managed by DFM. Have tried a DFM rediscovery but no change. Is this a known issue?

3 REPLIES
Cisco Employee

Re: LMS 3.2 Device Center - Fault History Report missing

No, but it sounds like there was a problem updating the PIDM data for DFM. Post a screenshot of Device Center illustrating this problem.

Community Member

Re: LMS 3.2 Device Center - Fault History Report missing

screen shots attached. note my comments regarding the DFM managed application name on the screenshot

Cisco Employee

Re: LMS 3.2 Device Center - Fault History Report missing

This does look like a PIDM issue. If you open a TAC service request, they can walk you through the procedure to check the database, and correct the problem if the data is seen to be wrong.

143
Views
0
Helpful
3
Replies
CreatePlease to create content