LMS 3.2 evaluation: language error

[Volker Janusch]

The installation stops with error "... unsupported locale..". The system is "Win2003-Server R2" completely installed with English version an regional settings as recommended (Englisch (US)). CWLMS 2.6 was working fine. What can I do?

[Joe Clarke]

Post the output of the SYSTEMINFO DOS command. While the system may be localized for US English, it may not be a US English version of Windows. The latter is absolutely required for proper operation.

[Volker Janusch]

Hello,

systeminfo.txt attached.

[Joe Clarke]

What is the value of the following two registry keys:

HKEY_USERS\.DEFAULT\Control Panel\International\Locale

HKEY_CURRENT_USER\Control Panel\International\Locale

[Volker Janusch]

HKEY_USERS\.DEFAULT\Control Panel\International\Locale = 00000407

HKEY_CURRENT_USER\Control Panel\International\Locale = 00000409

[Joe Clarke · Accepted solution]

That's the problem. Set the top key value to 00000409 (i.e. set the default user locale to US English). Then the install will work.

[Volker Janusch]

Yes it works. Thank You very much.