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New Member

LMS 3.2 evaluation: language error

The installation stops with error "... unsupported locale..". The system is "Win2003-Server R2" completely installed with English version an regional settings as recommended (Englisch (US)). CWLMS 2.6 was working fine. What can I do?

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: LMS 3.2 evaluation: language error

That's the problem. Set the top key value to 00000409 (i.e. set the default user locale to US English). Then the install will work.

6 REPLIES
Cisco Employee

Re: LMS 3.2 evaluation: language error

Post the output of the SYSTEMINFO DOS command. While the system may be localized for US English, it may not be a US English version of Windows. The latter is absolutely required for proper operation.

New Member

Re: LMS 3.2 evaluation: language error

Hello,

systeminfo.txt attached.

Cisco Employee

Re: LMS 3.2 evaluation: language error

What is the value of the following two registry keys:

HKEY_USERS\.DEFAULT\Control Panel\International\Locale

HKEY_CURRENT_USER\Control Panel\International\Locale

New Member

Re: LMS 3.2 evaluation: language error

HKEY_USERS\.DEFAULT\Control Panel\International\Locale = 00000407

HKEY_CURRENT_USER\Control Panel\International\Locale = 00000409

Cisco Employee

Re: LMS 3.2 evaluation: language error

That's the problem. Set the top key value to 00000409 (i.e. set the default user locale to US English). Then the install will work.

New Member

Re: LMS 3.2 evaluation: language error

Yes it works. Thank You very much.

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