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Community Member

LMS 3.2 on Windows 2008 hyper-V

Dear all,

i have installed lms 3.2 on windows 2008 Hyper-V machine.

installation was successfully completed. when i try to open web page https:// X.X.X.X:1741, i can able to open a page for username and password.

once when i enter username and password i am getting a massage page cannot be displayed....

is there any one who face the same problem ?

please let me know if any one have solution.......

2 ACCEPTED SOLUTIONS

Accepted Solutions
Cisco Employee

Re: LMS 3.2 on Windows 2008 hyper-V

This sounds like it could be CSCtb17186.  If you try and use Firefox, what error do you get?

Symptom:

After entering credentials into the login screen of CiscoWorks LAN Management
Solution, an error is thrown indicated that redirection has failed.
Alternatively, the user may be redirected forever.  Firefox may report:

The page isn't redirecting properly

Conditions:

This is most readily seen with LMS 3.2 running on Windows 2008 servers.
However, the problem can affect any version of LMS running on Windows if
cookies are disabled for the internal SYSTEM user on the LMS server.  One known
way to disable cookies for this user is by using the Internet Explorer Admin
KIT (IEAK).

Workaround:

First, make sure the server is running a supported configuration as per
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/install/guide1/prereq.html

If the problem persists, open regedit.exe, and create or modify the following
registry key DWORDs:

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\0\1A10 : DWORD : 0

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\1\1A10 : DWORD : 0

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\2\1A10 : DWORD : 1

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\3\1A10 : DWORD : 1

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\4\1A10 : DWORD : 3

Then restart CiscoWorks Daemon Manager.
Cisco Employee

Re: LMS 3.2 on Windows 2008 hyper-V

You can stop Daemon Manager from a DOS prompt with the command:

net stop crmdmgtd

To start Daemon Manager, use the DOS command:

net start crmdmgtd

--

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com

3 REPLIES
Cisco Employee

Re: LMS 3.2 on Windows 2008 hyper-V

This sounds like it could be CSCtb17186.  If you try and use Firefox, what error do you get?

Symptom:

After entering credentials into the login screen of CiscoWorks LAN Management
Solution, an error is thrown indicated that redirection has failed.
Alternatively, the user may be redirected forever.  Firefox may report:

The page isn't redirecting properly

Conditions:

This is most readily seen with LMS 3.2 running on Windows 2008 servers.
However, the problem can affect any version of LMS running on Windows if
cookies are disabled for the internal SYSTEM user on the LMS server.  One known
way to disable cookies for this user is by using the Internet Explorer Admin
KIT (IEAK).

Workaround:

First, make sure the server is running a supported configuration as per
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/install/guide1/prereq.html

If the problem persists, open regedit.exe, and create or modify the following
registry key DWORDs:

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\0\1A10 : DWORD : 0

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\1\1A10 : DWORD : 0

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\2\1A10 : DWORD : 1

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\3\1A10 : DWORD : 1

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\Zones\4\1A10 : DWORD : 3

Then restart CiscoWorks Daemon Manager.
Community Member

Re: LMS 3.2 on Windows 2008 hyper-V

Thanks for your reply

can you please tell me from where can i restart ( Then restart CiscoWorks Daemon Manager.) ?

Cisco Employee

Re: LMS 3.2 on Windows 2008 hyper-V

You can stop Daemon Manager from a DOS prompt with the command:

net stop crmdmgtd

To start Daemon Manager, use the DOS command:

net start crmdmgtd

--

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com

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