07-28-2010 03:31 AM
Hy.
I need to roll out an IOS on r.a. 250 devices. But when I try to distribute any software image via RME I always get the same error. I'm unable to start the job because in step one after selecting image and devices I get "failure" for all devices. When I click on "failure" a pop-up window opens telling me "generic error". Please have a look at the attached screenshot.
What does this mean and how can I fix this? This is really urgent!
All devices are completely managable (and managed) by the LMS.
Thank in advance!
Marc
07-28-2010 10:32 AM
Which IOS image are you trying to deploy and which device ?
Go to Common Services --> Software Center --> Software Update and provide screenshot.
Go to RME --> Admin --> Software Management ---> View/Edit Software Prefrences and check to see if "Include Cisco.com image " for recommendation is selected. If not, check them.
Try a different image that is higher that the current one and or use a GD image.
07-29-2010 05:20 AM
Hy.
We have to use c2960-lanbasek9-mz.122-44.SE3.bin with Catalyst 2960 switches. But we have the same effect with c3560-ipbasek9-mz.122-44.SE3.bin and Catalyst 3560 switches.
The IOS is a customers requirement!
I've checked the "Include Cisco.com image" box and tried it again. The result is the same as before.
You can find the screenshot of the software-center attached.
cheers
Marc
07-29-2010 06:02 AM
enable SoftwareMgmt debugging in RME > Admin > System Preferences > Application Log Level Settings start the job and post the output of NMSROOT\log\swim_debug.log
07-29-2010 06:17 AM
07-29-2010 06:31 AM
please post a screenshot of RME --> Admin --> Software Management ---> View/Edit Software Prefrences
07-29-2010 06:43 AM
07-29-2010 07:08 AM
so you have ssh enabled on the devices and DCR
has the credentials in its database?
Sorry, - but have you yet loaded the images into the SWIM repository of RME ?
07-29-2010 07:23 AM
07-30-2010 07:39 AM
No more ideas?
07-30-2010 01:21 PM
in one of the logs I see an error when the process trys to read the repository but I do not see why - perhaps it is a device package problem or a bug with one of the dev.pkgs..-
I am sorry but I will be on vacation the next 3 weeks - so hopefully somebody else jumps in ...
04-20-2011 03:19 AM
Hello,
you were able to found the root cause?
Best regards,
Norberto
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