Thank you for your reply, i have tried to update the patch for DFM DFMSharedUpdates.DFM31.v1-0, it successeded although LMS showed that it fails saying "no update available in source location for the selected product", i can see that it has been patched in the log activity. But when i installed
DFMSharedUpdates.DFM31.v10-0, it pop up the same error but this time no logs(if the update is failed ot not).
the unknown devices are still unknown.
please i need your help in this issue, i did not know which logs you might need to post it.
Please, delete and re-add that device in DFM: 1. Go to DFM > Device Management > Device Selector 2. Uncheck the Synchronize with Device Credential Repository option and click on OK. 3. Go to DFM > Device Management > Rediscover/Delete and the delete button is going to be enabled now. 4. Delete the devices that you want. 5. The devices will be sent to the All Pending Devices category and should be deleted in a couple of seconds. 6. Go to DFM > Device Management > Device Selector and check the Synchronize with Device Credential Repository option and click on Ok. 7. Wait for a couple of minutes and the synchronization is going to occur and the device will be add it again to DFM or check in DFM > Device Management > Device Selector if the device appears in Devices not in Device Fault Manager and please add it again
Ran it as suggested, and now get the following error. You perhaps seen this before?
C:\Program Files\CSCOpx\bin>PSUCli -p dfm -i -src C:\Progra~1\CSCOpx\bin DFMDevi ceUpdates.DFM320.V19-0.ZIP Exception in thread "main" java.lang.NoClassDefFoundError: DFMDeviceUpdates/com/ cisco/nm/xms/psu/pkgs/DFMDeviceUpdates/PkgDescr (wrong name: com/cisco/nm/xms/ps u/pkgs/DFMDeviceUpdates/PkgDescr) at java.lang.ClassLoader.defineClass1(Native Method) at java.lang.ClassLoader.defineClass(ClassLoader.java:620) at java.lang.ClassLoader.defineClass(ClassLoader.java:465) at com.cisco.nm.xms.psu.util.loader.PsuClassLoader.loadClassFromStream(P suClassLoader.java:123) at com.cisco.nm.xms.psu.util.loader.PsuClassLoader.loadClassFromZip(PsuC lassLoader.java:137) at com.cisco.nm.xms.psu.util.loader.PsuClassLoader.myLoadClass(PsuClassL oader.java:214) at com.cisco.nm.xms.psu.util.loader.PsuClassLoader.loadClass(PsuClassLoa der.java:245) at com.cisco.nm.xms.psu.util.PackageUtils.loadHeaderClass(PackageUtils.j ava:558) at com.cisco.nm.xms.psu.util.PackageUtils.createPackageFromZip(PackageUt ils.java:167) at com.cisco.nm.xms.psu.packagemgmt.repository.AbstractRepository.create Pkg(AbstractRepository.java:58) at com.cisco.nm.xms.psu.packagemgmt.repository.AbstractRepository.update List(AbstractRepository.java:239) at com.cisco.nm.xms.psu.packagemgmt.repository.AbstractRepository.sync(A bstractRepository.java:209) at com.cisco.nm.xms.psu.packagemgmt.repository.AbstractRepository.getAll Packages(AbstractRepository.java:70) at com.cisco.nm.xms.psu.ui.cli.PSUCli.install(PSUCli.java:102) at com.cisco.nm.xms.psu.ui.cli.PSUCli.(PSUCli.java:1590) at com.cisco.nm.xms.psu.ui.cli.PSUCli.main(PSUCli.java:1543)
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